Cleaning Technician (CT)

NEEDS TO BE UPDATED TO REFLECT SERVICEFUSION

When to use: Cleaning Technicians are utilized during unit turnovers

Why to use: Ensure each unit is clean and ready for final review.

How to use: Project Manager coordinates with RUSH personnel, or other approved cleaning technicians, when the turnover schedule is generated. Once a cleaning technician is selected, the following steps are taken to get the actual cleaning completed.

The following steps get completed by the cleaning technician:

Step 1: Check task specifics on Work Order

• Cleaning work orders (WODC) get sent to techs, with detailed instructions such as:
  • address of unit to be cleaned
  • access information (lockbox code, building code, or key instructions)
  • hours to be spent on the job
  • level of cleaning needed
    • items from general cleaning checklist can be added to WODC
  • any other specific details outlined by the project manager
• Print task details, if needed

Step 2: Check supplies

• Once you arrive at the location on the day of cleaning, confirm that all supplies that are needed for the location are on site. They will be in the cleaning caddie, on the kitchen counter.
• Contact RepairPro if this is not the case.

Step 3: Confirm the Printed Work Order Detail (WODC) is on site (or has been received by email

• Fill out the necessary information for the cleaning project
• Note your starting time for cleaning

Step 4: Take before photos

Step 5: Complete the work

• Clean the unit, as per the instructions on the work order
  • Note: if more hours are needed than allotted on the work order, please contact RepairPro. Additional hours will need to be approved.
• Leave the cleaning caddy and other materials on site.

Step 6: Take After Photos

• Using your smart phone or camera, take as many photos to document the clean space as possible. Take broad photos of each room, as well as areas of the house that have a noticeable difference after being cleaned.

Step 7: Turn in documentation to RepairPro

• Email photos to info@repairprochico.com
• Fax, email, or drop off completed WODC form

NOTE: The RP doing the WR will have to take cleaning caddy and other materials back to the shop before Final Inspection.

Job Title: Cleaning Technician

Division: HIWA

Direct Report: AJ Fagan

FLSA Status: Non-Exempt

General Description

The position of Cleaning Technician is to perform work involving the skills of heavy duty cleaning of households and commercial buildings. This is done by following thorough work order instructions, assessing the job on site and executing the work order involving the skills of the Cleaning Technician.

Job Duties

1. Completing assigned maintenance tasks via work orders.
2. Ensure each unit is clean and ready for final review.
3. Floors: Clean vinyl, tile, or wool flooring thoroughly, removing any dirt or stains.
4. Light Fixtures: Clean inside, and out, of all light fixtures.
5. Windows: Clean the windows, inside and out. This includes the tracks and sills.
6. Walls, Doors, and. Baseboards: Wash all walls, doors, and baseboards using mild soap and water, spic & span, fantastic, 409 or similar cleaning agents.
7. Refrigerator: Clean the refrigerator. This includes all shelves, under the crisper, all pans, and ice cube trays. Must clean under the refrigerator, if possible.
8. Cupboards: Clean the cupboards, inside and outside, removing any remaining items.
9. Stove: Clean the stove, including under the burners. Clean the controls, burner rings, and stove vent.
10. Dishwasher: Clean the dishwasher inside and outside.
11. Other: Clean the sink, counter top, exhaust fan, faucet fixtures, baseboards, etc.
12. Bathtub: Deep clean the tub(s).
13. Shower: Clean the shower, shower doors, removing water stains.
14. Toilet: Clean the toilet(s) (inside and out) and the toilet tank.
15. Vanity: Clean the basin vanity and basin(s). Clean all cupboards and the mirror.
16. Taking photos and uploading photos.
17. Perform other duties as assigned.

Supervisory Responsibilities

No supervisory responsibilities

Job Requirements

1. High School Diploma or GED required
2. Housekeeping or janitorial experience is desired
3. Great communication (with tenants, owners, and our staff)
4. Problem solving
5. Time management - ability to receive cleaning request, complete in a timely manner, and follow up once complete.
6. Ability to identify property needs in order to make a property rent-ready
7. Computer skills (all work orders, time tracking and billing are done electronically)
8. Ability to learn new skills as required by work orders or jobs

Language Skills (the level of ability to read, write and speak)

The language skills required to perform this job is to have the ability to read and interpret work orders in order to accurately complete the cleaning work assigned. One must have the ability to speak effectively before management, peers and clients.

Mathematical Skills

The mathematical skills necessary for essential duties of this job is the ability to calculate figures and amounts.

Reasoning Ability

To have the ability to solve cleaning request, and being able to interpret and communicate a variety of instructions furnished in written, oral or scheduled form.

Certificates, License, Registrations

Valid class “C” driver's license

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; climb ladders; and use hands to finger, handle, or feel and is frequently required to talk or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job.

This job is subject to 100% of traveling to customer sites.

This noise level in this work environment is usually moderate (appliances, vehicles, computers, printers, phones, and light traffic) but at times it can be extreme (power tools and hammers).