What is a maintenance emergency?

Fire:

• active smoke

• active flames

• live wires

• imminent danger

Water:

• active leaking

• puddling

• busted pipes

• roof leak

• active damage occurring

Freezing:

• freezing has caused busted pipes

• active leaking

• puddling

• active damage occurring

Non-working Air Conditioner:

• air conditioner has stopped working on a very hot day

Non-working Heater:

• heater has stopped working on a hot day (partially working is acceptable)

Gas Leak:

• active gas leak (usually tenant can call PG&E to stop leak until repairs can be made; sometimes repairs must be done immediately to remedy the situation)

Other:

• sometimes there are other emergency situations that arise; these are items that are time sensitive to prohibit further damage, etc.