Side Work
Tyler review with AJ
Tyler review with AJ
If you are approached outside of work (friends, family etc) to do work that overlaps with what we as a company collectively do, here are some guidelines.
It is our hope that you bring any side work to the company.
1) Referral - If you refer a customer that books and completes work with us you earn a referral fee payable on your next check.
Under 1K, no bonus, but very much appreciated!
Over 1K, $100 to employee
Over 5K, $250 to employee
A referral is defined as a client which you know, not from your duties or service calls at RepairPro and MUST be reported to the estimator before a BID is provided. Your bonus is subject to supervisor review and project profitability, it is not guaranteed.
How to collect
Make a note in the job, or send an email to info@ that a certain customer will be contacting us so we can note the job when it comes in. A referral means you identified the customer before they were a customer and directed them to us. If you do not identify the customer, it's not a referral. Make sure you record what customer is your referral before they request an estimate, or work begins by notifying info@repairprochico.com. Otherwise we have no record of them being your referral.
Referrals are paid on the first job only for the custom, not subsequent jobs.
2) Outside You can complete the work outside your normal hours with the following guidelines:
No company uniforming can be used (hats, shirts, branded equipment)
No company equipment can be used (trailers, fleet, tools etc).
Some trailers and fleet may be available for a use fee, check with Ryan.
No vacation/time off/sick time to complete side work
No inventory or consumable to be used on side work (gas, parts, caulking, etc)
No license or insurance can be utilized for any plans or work
No competing business (you cannot operate a competing business)
No recruiting company team members for your side work
No affect on your performance at work (late nights, coming in late, going home early)
Ethics Expectations
We do not permit side work for the following parties:
Locale Residential tenants or owner
RepairPro clients
Sub-contractors or vendors
Prospective clients (those which approach you while on the clock, uniformed, or in fleet vehicles)
Co-workers
Exceptions
You fix something or do a small job (less than $500) for a co-worker, family, or friend. As long as you follow the above guidelines you can charge a reasonable amount for this.
You help others at no charge or for your personal use. If you aren't charging for the work and it doesn't interfere with our company projects (with supervisor approval) you can:
Use Company Equipment
Recruit team members to help
Use Company Inventory (up to $100) - Please replenish however
You accept side work that we already declined (and it follows the above guidelines in #2)
Examples (disallowed)
A tenant asks you to install something for them
A subcontractor asks you to paint their project
An owner asks you to install flooring
A co-worker asks you to help with a side job they are getting paid for
Examples (allowed)
A neighbor needs help with a project and pays you a few bucks for your help.
A family member needs help moving and you use a company truck
A co-worker needs their sprinkler fixed and gives you a few bucks as a thank you